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Below we specify the methods of processing of personal data of the user, through information provided pursuant to art. 13 of the legislative decree n. 196/2003 - Code regarding the protection of personal data - as well as articles 13-14 of EU Regulation no. 679/2016.
	
This Application collects some Personal Data from its Users.
	
Users may be subject to different levels of protection. Some Users therefore enjoy superior protection. Further information on the protection criteria can be found in the applicability section.
	
Data Controller
	
Arena Immobiliare
Piazza Emilia, 1
20129 - Milano - (MI)
03770520967
	
Email address of the Owner: info@nomedominio.itcomunicazione@arenaimmobiliare.net
	
Types of Data collected
Among the Personal Information collected by this Application, either independently or through third parties, there are: Cookies, Usage data, city, name, surname, phone number, company name, country, province, email address, various types of Data and POSTAL CODE.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all the Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory, are encouraged to contact the owner.
Any use of Cookies - or other tracking tools - by this Application or third party service providers used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.
The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
	
Mode and place of processing of collected data
	
Method of treatment
The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers, may have access to Data) hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.
	
Legal basis of the processing
The Holder processes Personal Data relating to the User in the event one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object (""opt-out"") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;
- the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;
- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;
- processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
	
Place
The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section on the processing of Personal Data.
In the case of superior protection, the User is entitled to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as example the UN, as well as about the security measures taken by the owner to protect the data.
If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.
	
Retention period
The Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
	
Purposes of the processing of collected data
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Protection from SPAM, Remarketing and behavioral targeting, Contacting the User, Managing contacts and sending messages, Managing Landing pages and pages of invitation and interaction with social networks and external platforms.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.
Please note that if you are already a customer, we may send you commercial communications relating to services and products of the Owner similar to those already used, subject to your disagreement (Article 130 paragraph 4 of the Privacy Code)
	
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
	
Contact the user
	
Contact Form (This Application)
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data collected: city, surname, email address, country, name, phone number, province and company name.
	
Contact by phone (This Application)
Users who provided their telephone number may be contacted for commercial or promotional purposes related to this Application, as well as to satisfy requests for support.
Personal Data collected: telephone number.
	
Mailing list or newsletter (This Application)
By registering with the mailing list or the newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be transmitted. The email address of the User could also be added to this list as a result of registration to this Application or after making a purchase.
Personal Data collected: ZIP code, city, last name, Cookies, email address, country, name, phone number, province and company name.
	
Manage contacts and send messages
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow us to collect data relating to the date and time the messages are displayed by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.
	
Management of landing pages and invitation pages
This type of service allows you to build and manage landing pages and invitation pages, ie pages of presentation of a product or service, which can allow the inclusion of your contact information, such as email address.
The management of these pages involves the processing, by these services, of the Data
	
Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application in order to save and reuse data.
In the event that one of these services is installed, it is possible that, even if the Users do not use the service, the same collect usage data related to the pages in which it is installed.
	
Protection from SPAM
This type of service analyzes the traffic of this Application, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.
	
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Remarketing and behavioral targeting
This type of service allows this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User.
This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the activity of remarketing and behavioral targeting is connected.
In addition to the options for the opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies related to a third party service, by visiting the opt-out page of the Network Advertising Initiative.
	
Remarketing with Google Analytics for display advertising (Google Inc.)
Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that links the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. which links the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. which links the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and e-mails.
Place of processing: USA.
	
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that links the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
	
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (""Google""). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Display Advertisers extension for Google Analytics (Google Inc.)
Google Analytics on this Application may use Google-based advertising, third-party audience data, and information from the DoubleClick Cookie to extend statistics with demographics, interests, and interactions data with advertisements.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
User ID extension for Google Analytics (Google Inc.)
Google Analytics on this Application uses a function called User ID. This allows a more accurate tracking of Users by assigning each one a unique ID for various sessions and devices, but in such a way as not to allow Google to personally identify an individual or permanently identify a specific device.
The User ID extension also allows you to connect Data from Google Analytics with other User Data collected by this Application.
The Opt Out link provided below will disable tracking for the device you are using, but do not rule out further activity. tracking carried out by the owner. To deactivate the latter, contact the owner via the contact email address.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Tracking conversions of Facebook Ads (Facebook, Inc.)
Tracking conversions of Facebook Ads is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed within this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this application and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
	
Google Fonts (Google Inc.)
Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.
Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
Place of processing: USA.
	
Widget and Youtube Video (Google Inc.)
Youtube is a video content visualization service managed by Google Inc. that allows this Application to integrate such contents within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Google Maps widget (Google Inc.)
Google Maps is a map visualization service managed by Google Inc. that allows this application to integrate such contents within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Interaction with social networks and external platforms
This type of services allows you to make interactions with social networks, or other external platforms, directly from the pages of this application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings related to each social network.
If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
	
Like button and Facebook social widgets (Facebook, Inc.)
The ""Like"" button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
+1 button and Google+ social widgets (Google Inc.)
The +1 button and Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
LinkedIn button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are services of interaction with the social network Linkedin, provided by LinkedIn Corporation.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Tweet button and Twitter social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are services of interaction with the Twitter social network, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Pinterest and Pinterest social widgets (Pinterest)
The Pinterest button and Pinterest social Pinterest are interaction services with the Pinterest social network provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Instagram button and Instagram social widgets (Instagram Inc.)
Instagram button and Instagram social widgets are services of interaction with the Instagram social network, provided by Instagram Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA.
	
Youtube Video Widget (Google Inc.)
Youtube is a video content visualization service managed by Google Inc. that allows this application to integrate such contents within its ""profiling"")
The Data Controller may process usage data collected through this Application to create or update user profiles. This type of treatment allows the Owner to evaluate choices, preferences and behavior of the User for the purposes specified in the respective sections of this document.
User profiles can also be created thanks to automated tools, such as algorithms, that can also be offered by third parties. To obtain further information on profiling activity, the User can refer to the respective sections of this document.
The User has at any time the right to oppose this profiling activity. To find out more about the User's rights and how to exercise them, the User can refer to the section of this document related to Users' rights.
	
User Rights
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In case of superior protection, the User can exercise all the rights listed below. In any other case, the User can contact the owner to find out what rights are applicable in his case and how to exercise them.
In particular, the User has the right to:
- withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
- oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
- access their data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request correction. The User can verify the correctness of his Data and request its updating or correction.
- obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
- receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
- propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.
	
Details on the right of opposition
When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.
	
How to exercise the rights
To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.
	
Applicability of the upper level of protection
While most of the provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data.
- This higher level of protection is always guaranteed when the treatment:
- is performed by a Holder located in the EU; or
- concerns Personal Data of Users located in the EU and is functional to the supply of goods or services for consideration or free of charge to such Users; or
- concerns Personal Data of Users located in the EU and allows the Owner to monitor the behavior of these Users to the extent that such behavior takes place within the Union.
	
Cookie Policy
This application uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.
	
More information on treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
	
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
	
System logs and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.
	
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.
Response to ""Do Not Track"" requests
This Application does not support ""Do Not Track"" requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users through one of the extremes contact information in the owner's possession. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.
If the modifications concern treatments whose legal basis is consent, the Controller will collect the User's consent again, if necessary.
	
Definitions and legal references
	
Personal Data (or Data)
It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable.
	
Usage Data
This information is collected automatically through this Application (also from third party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User that connects with this Application, addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters related to the operating system and the IT environment of the User.
	
User
The individual who uses this application that, unless otherwise specified, coincides with the interested party.
	
Interested
The natural person to whom the Personal Data refers.
	
Data Processor (or Manager)
The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.
	
Data Controller (or Holder)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures related to the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this Application.
	
This Application
The hardware or software tool through which the Personal Data of Users are collected and processed.
	
Service
The Service provided by this Application as defined in the relevant terms (if any) on this site / application.
	
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.
	
Cookie
Small portion of data stored in the User's device.
	
Legal references
This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.
	
Unless otherwise specified, this privacy statement only concerns this Application.
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